Returns & Exchanges
At BORN, we are committed to ensuring your gear supports your peak performance, which is why we offer a 30-day window for returns and exchanges on all items in original condition. If your equipment doesn't meet your training needs, we'll help you find the right fit or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is unworn and unwashed.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing