Frequently Asked Questions

Everything you need to know about your BORN performance gear.

How should I care for my BORN performance apparel?

To maintain the technical integrity of our fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down moisture-wicking fibers.

What is your return policy for athletic footwear?

We offer a 30-day trial period on all footwear. If you aren't satisfied with the fit or performance, you can return them for a full refund, even if they have been worn for a workout.

How long does standard shipping take?

Orders are typically processed within 24 hours. Standard shipping within the continental US takes 3-5 business days. Express 2-day shipping is available at checkout for an additional fee.

Do you offer international shipping?

Yes, BORN ships to over 50 countries worldwide. International shipping times vary by location but generally range from 7-14 business days. Duties and taxes are calculated at checkout.

How do I know which size to order?

Each product page features a detailed 'Size & Fit' guide. Our gear is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.

Are your materials sustainably sourced?

At BORN, we are committed to the planet. 80% of our current collection is made from recycled polyester and organic cotton, and we aim to reach 100% sustainable materials by 2025.